TERMS & CONDITIONS
Customer Care
We are here to assist you. If you have any questions, concerns, or require assistance with your order, please contact us throught the contact form on this website, email us, or contact us through instagram or facebook.
Please note that we spend a lot of time outside, caring for our products. We strive to respond to all customer inquiries within a week. Please allow additional time during weekends and holidays.
Privacy & Safety
At Pickelton Farm, your privacy and the security of your information are paramount. This Privacy and Safety Statement outlines our commitment to safeguarding your personal information when you interact with our webshop.
1. Collection and Use of Information:
We collect the information you provide during the ordering process, including your name, contact details, and shipping address. This information is used solely for processing your order and ensuring its accurate delivery.
2. Payment Security:
Our webshop employs industry-standard security measures to protect your payment information. All transactions are processed through secure and encrypted channels, ensuring your financial details are handled with the utmost care.
3. Email Communications:
If you choose to subscribe to our newsletter, we may use your email address to share updates, promotions, and relevant information. You can opt-out of these communications at any time by following the unsubscribe link provided in the emails.
4. Cookies and Analytics:
Our website may use cookies to enhance your browsing experience. These cookies do not collect personal information but may store preferences and session data. We may also use analytics tools to understand user behavior and improve our webshop. This data is anonymized and used for statistical purposes only.
5. Third-Party Partners:
We may engage third-party partners to provide specific services, such as payment processing or shipping. These partners adhere to strict privacy and security standards, and your information is shared with them only to the extent necessary for the completion of your order.
6. Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy and Safety Statement. After that, your information is securely archived or permanently deleted.
7. Your Rights:
You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights or have concerns about the use of your data, please contact us.
8. Updates to Privacy Policy:
We may update this Privacy and Safety Statement to reflect changes in our practices or for legal compliance. Any modifications will be effective immediately upon posting on the webshop.
By engaging with Pickelton Farm's Homestead Webshop, you signify your understanding and acceptance of this Privacy and Safety Statement. Your trust is of utmost importance to us, and we are committed to providing a secure and enjoyable shopping experience.
Last Updated: January 2024
Terms and Conditions of Pickelton Farm Webshop
1. Acceptance of Terms:
By accessing and using the Pickelton Farm Webshop, you agree to comply with and be bound by these terms and conditions.
2. Products and Availability:
All products featured on our webshop are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.
3. Pricing and Payment:
Prices for products are listed in euros and are inclusive of applicable taxes. Payment is required at the time of placing an order. We accept bank transfer, creditcard payment, applepay and googlepay.
4. Shipping and Delivery:
We strive to process and ship orders promptly. Shipping costs are calculated based on the destination and are outlined during the checkout process. Please refer to our Shipping Policy for detailed information.
5. Returns and Refunds:
Our Return and Refund Policy outlines the procedures for returning products and seeking refunds. Ensure you review this policy before making a purchase.
6. Privacy and Security:
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our webshop, you consent to the practices outlined in the Privacy Policy.
7. Intellectual Property:
All content on the Pickelton Farm Webshop, including text, graphics, logos, and images, is the property of Pickelton Farm. Unauthorized use or reproduction is strictly prohibited.
8. Governing Law:
These terms and conditions are governed by and construed in accordance with the laws of European Union. Any disputes arising from the use of this webshop will be subject to the exclusive jurisdiction of the courts in EU.
9. Changes to Terms and Conditions:
Pickelton Farm reserves the right to modify or revise these terms and conditions at any time. Changes will be effective immediately upon posting on the webshop. It is your responsibility to review the terms regularly.
10. Contact Information:
For inquiries, please contact us the contactform on this website, through email, instagram or facebook.
By using the Pickelton Farm Webshop, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Last Updated: January 2024
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments